Returns & Refunds

Designer Fireplaces, old fashioned service in a modern era. As there is nothing to pay until delivery my returns and refunds policy is very straight forward. If in the unlikely event of you not being happy with or not liking any of my products upon delivery just send them back with my driver with absolutely nothing to pay, not even a delivery charge. If you have accepted and paid for the product but then find you don't want it for any reason within 30 days then call Mick or Danny on 0121 773 8833 and they will arrange for collection and a full refund to be sent within 7 days of collection.

Showroom opening hours are

Monday to Saturday: 10 a.m. to 4:30 p.m.
(or outside these hours by appointment)

Visit my Showroom and Workshop at

Unit 21 Sapcote Business Centre
Small Heath Highway
B10 0HR

Mick can be contacted from 7:30 til 4:30 Monday - Friday and 10:00 til 4:00 on Saturday

Outside these hours please call and leave a message and i will get back to you as soon as I can

You can also email me anytime via

Freephone 0800 0199 008 | Local 0121 773 8833

Designer Fireplaces - Marble Fireplaces is rated 9.8 out of 10 based on 205 reviews.
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